Overview of Nimbus BPO

Nimbus BPO, a distinguished Indian CXM/BPM solutions provider, empowers businesses and brands to revolutionize their customer experience and sales growth management in the digital era. Since our inception in 2018, we have been operating under the esteemed guidance and leadership of Nimbus Adcom, our parent organization, consistently delivering tailored solutions that yield industry-specific results. Our strategic approach aims to enhance customer relationships and establish a unique competitive advantage for your business.

With a proven track record, we specialize in driving measurable growth within your operations. Our team of domain experts, proficient contact centers, and efficient back-office processes work in harmony to optimize your business performance. As a result, we have earned the trust and confidence of our clients, emerging as one of the most reliable and preferred service partners in the industry.

Join hands with Nimbus BPO, and embark on a transformative journey to redefine CXM and achieve exponential sales growth in the digital age. Experience firsthand the impact of our services, which are designed to elevate your business above the competition and secure lasting success.

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Noida

Renowned as the talent hub of India, Noida offers easy access to high-quality resources.
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Bengaluru

World class voice and back office support is available in Silicon Valley of India.
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Kolkata

Cost efficiency and the availability of almost every skillset, welcome to the city of joy.
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Ranchi

This city offers lowest attrition rate and high tenurity with the effective cost benefit.

Our Presence

Nimbus is Present Across Nation (PAN India) including Noida, Ranchi, Bangalore, Kolkata and Ahmedabad.
We provide BPO Services in Tier 1 & Tier 2 cities so that you can conveniently choose resources accordingly.
Being present in strategic locations helps us to cater in 20+ languages.
Thanks to our presence, we train and provide a much larger pool of talented professionals for you.

Technology Driven

We have strategic, world class technology partners who can deploy tech as per your requirement.

Tailor Made Solution

We provide solutions based on unique challenges of our customers. And we are backed by companies like Nimbus Dial, Nimbus Hire and Nimbus IT.

Cost Efficiency

For every penny you pay, you receive a superb ROI. We are very cost-effective and economical.

Relevant Skills

Decade+ experience in industries such as E-commerce, Fintech, Edtech, Startup, Unicorn, Government etc.

Bi / Multilingual

We give your business a competitive edge by improving the overall CX level while saving the cost that comes with physical expansion. 20+ Languages.

Quality Assurance

We work with a Centralized Quality Assurance team aligned with specific teams to maintain similar level of services across all the centers.

Management Team

We are mentoring the customer service experts of a future-India.
Mr. SK Prasad
Chairman
It's all about customer satisfaction, teamwork, global thinking, constructive challenge, adaptability, and personal growth.
Mandip Kumar
Director
He is the marketing pillar of Nimbus Group. A strong leader and visionary motivating the team to reach bigger goals since 2011.
Nitesh Nagpal
CEO & Founder
He is the backbone of Nimbus Group and believes in fostering competency, credibility, communication, and compassion in his subordinates.
Prateek Agarwal
Director & Co-founder
Awarded "Top Sales Influencer", Prateek has created 1200+ jobs in Nimbus. Hard-working to the core.
Ex-MBS, Ex-Justdial.
Saurabh Shukla
CFO
He serves as the Compliance & Financial Officer, playing a crucial role in guiding the company through intricate regulatory environments.
Anshul Mathur
AVP- Strategy & Growth
He is a dynamic leader with a proven
track record of driving organizational
success through strategic vision and
innovative initiatives.
Preeti Sharma
General Manager
She is a results-driven professional
boasting over two decades of expertise
in sales and marketing. She leads the
business development division across
the entire organization.
Yuvraj John
Head T&Q
He serves as the Training & Quality Head,
playing a vital role in maintaining the
standards of T&Q through doing several
analysis for bringing up all required
improvements in our businesses
Vineet
DGM-Operations
Vinit brings over 14+ years of experience in contact
center management across various domains
and processes, with a focus on Operations
Management, NBFC, Fintech, Ecommerce, Inbound,
Sales, etc.
Pankaj Pandey
Head of Technology
Pankaj is a distinguished professional
with more than two decades of expertise
in Information Technology management.
Holding the esteemed role of Head of IT
at Nimbus BPO
Chandra Rekha
Head of HR
Rekha is a seasoned professional with over
10 years of experience in Human resource.
She holds the position of HR head at Nimbus BPO, where she oversees the HR  department
for the entire group.
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Locations

Noida (Head Office)

📍89, E Block, Sector 63, Noida
Location is known as the Hub of Call Centers.
1200m distance from Metro and 1Km from NH24.
Head Office of Nimbus which is spread across 14,000 Sqft.
Languages- Hindi, English, International & All Regional Languages
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Locations

Noida (Office)

📍59, D Block, Sector 63, Noida
An extension to the Head Office.
700m distance from Metro and 900m from NH24.
Building is spread across 28,000 Sqft.
Languages- Hindi, English, International & All Regional Languages
Locations

Noida (Office)

📍A-25, Block A, Sector 63, 201301, Noida
An extension to the Head Office.
700m distance from Metro and 900m from NH24.
Building is spread across 28,000 Sqft.
Languages- Hindi, English, International & All Regional Languages
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Locations

Ranchi (Main Office)

📍Mall Decor, Lalpur, Ranchi
Lowest Attrition Rate with minimal Cost Of Living .
Located in the Business Mall
Spread across 1,50,000 Sqft with the possibility of further expansion.
Languages- Hindi, English, Oriya, Bengali etc.
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Locations

Ranchi (Office)

📍Vaidehi Complex, Harmu Bazar Main Rd, Ranchi
Surrounded by PGs nearby.
Spread Across 5500 Sq Ft
Works as Backup site for all the crucial processes
Languages- Hindi, English, Oriya, Bengali etc.
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Locations

Bengaluru (Office)

📍Kudlu Gate, Krishna Reddy Industrial Area, Bengaluru
Recently Established & Expansion is under planning
Availability of all the required skill sets
Started with 20,000 Sq Ft with possibility of 1 Lac+
Sq Ft
Languages- Tamil, Telugu, Kannada, Malyalam etc
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Locations

Kolkata (Office)

📍Shaila Towers, 2nd floor, EP Block, Sector V, Bidhannagar, Kolkata,
Recently Established & Expansion is under planning
Availability of all the required skill sets
Started with 20,000 Sq Ft with possibility of 1 Lac+
Sq Ft
Languages- Hindi, English & Bengali
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Life at Nimbus BPO

Do you have a question?

Click here for a direct and dedicated support. Visit us in Noida, Ranchi, Bangalore, Kolkata or Ahmedabad and let’s talk over a cup of coffee ☕️