Technical Support

Relevance of Outsourcing Technical Support

With increased use of technology in all aspects of our lives, there is a requirement to provide technical support. Outsourcing technical support services help core organizations to focus on their main job. Best BPO companies like Nimbus manage tech support services with efficiency.

What Do We Do?

We help users to solve their specific problems related to computer hardware, software, mobile phones or any electronic, mechanical or electromechanical product. These services help in increasing the utility of the clients’ products and increase their customer satisfaction.

Modus Operandi

Technical support services are provided via e-mail, telephone, instant messaging and also on-site.

Multi-tiered technical support

Tech support is usually divided into levels or tiers so that customers are served in the best possible manner. We are committed to our customer response time in all the levels of tech support we provide