Pre Sales

Significance of Pre Sales Activities

Being one of the best BPO Companies, we do groundwork for our clients to be successful. For eg: we indulge in surveys wherein, we identify potential markets and then match those discovered target audiences with the client requirements so that they reap the benefits.

Why Should We Indulge in Pre-Sales?

Any presales activity is critical to success of an organization. It impacts the sales results and help in boosting the speed with which the sales deals close. Our pre-sales team is expert in data analysis and lead evaluation.

What Do Pre Sales Services Entail?

It entails prospecting and finding out qualifying leads, market research, product research, identifying solutions to customers’ challenges, preparing call scripts, crafting unique sales proposition and data & customer analysis.

Customer Related Discoveries

Pre sales activities lead to finding out what the customer is exactly looking for. It helps in finding unique challenges of customers which the sales team can work upon. With customer discoveries, the sales team is able to decide the best way to position the product and services in the minds of potential customers.

Relation between Pre Sales and Sales

Pre-sales is the groundwork which is done to help in getting good sales results. Our pre-sales team focuses on research and validation. It also nurtures leads. Once this has been done; pre-sales team hands over the baton to the sales team to close the deal.

Opening Text:

Pre sales activities lead to finding out what the customer is exactly looking for. It helps in finding unique challenges of customers which the sales team can work upon. With customer discoveries, the sales team is able to decide the best way to position the product and services in the minds of potential customers.

Relation between Pre Sales and Sales

The Pre-Sale Process is similar to customer service before the sale, in the sense of understanding their requirements and characteristics. Our team has sufficient pre-sale tools, produce more desired outcomes, and achieve more reliable performance during the closing sale. By having adequate training before communicating with the customer that empowers them to recognize their true needs, our team achieves greater reliance and assertiveness

Why do Pre-sales service entail:

Our back-office providers collect and develop all the potential and available information of the customer. It extends from the location of the customer to the nature of the visit, through the amplification of a profile, and the qualification.

Customer Related discoveries:

Many times the pre-sale suggestions must be formed in a short span of time. This is because the customer generally asks that a quote be delivered promptly, but also because the development organization does not aspire to spend too much effort on an activity that is often uncharged and for which there is no guarantee that there will be a long-term gain.

Stages of Pre-sale:

For there to be commercialization of merchandises and services, it is essential to create sales operations and, for this, there must be people ready to buy, people or companies that require that the product can satisfy.

The information our back office providers use to locate customers is:

  • Potential customers in the industry
  • Industrial level and how much they are ready to invest
  • Aspects of customers and purchasing behavior
  • Location of customers

To search for the relevant information, the following can be used:

  • Bases of data on the internet
  • Sellers and commercial agents
  • Fairs and exhibitions
  • Media

The most used instruments:

  • Company sales team
  • Telemarketing
  • Bulk Email Marketing
  • Bulk SMS Marketing
  • Voice call/IVR Services