BPO Call Center in Noida Outsource BPO services companies in Delhi NCR, Noida

Nimbus Trains first and then Employs

We work on unique structure in which we identify raw manpower who are trainable and have potential to add value to our team. We focus on Voice & Accent and Soft Skills which is a prerequisite of process executives. V&A training helps in neutralizing the accent from MTI influence so that professionals are able to communicate with clients with greater clarity and ease. Soft Skills training help to enhance maturity, communication skills and professional acumen.

Separate Team for Quality Check

Thousands of calls are handled everyday at Nimbus BPO. Good quality calls are paramount for keeping customer service intact. Quality analysts ensure that process executives are providing quality service day-in-and-day-out and are aligned to the goals of Nimbus as well as the targets of the respective clients. Constant monitoring of calls and analysis of performance helps in keeping quality up to the desired standards.

Own bank of Human Resources

Since we have our own placement agency, we have a ready pool of qualified and talented work force that we make use of for any urgent manpower requirement.

In-house Set-up

– We have our own equipments & infrastructural abilities to run the BPO services unhindered. Hence Nimbus is well equipped to handle all glitches so that BPO services do not get affected.

Expertise in IT Services

We are experienced in creating software applications and have been working in this arena for nearly one and a half decade. Thus, whenever any software needs to be developed for enhancing our services, we are not dependent on third party for the same.

Robust Database

Nimbus has the experience and expertise in making use of the right data that can deliver results. For more than 14 years we have been working as a service provider of bulk SMS and bulk Email Marketing and hence we have a huge volume of database of potential customers. Our database help in growing customer base of our clients through targeted marketing campaigns. We provide best database to optimize sales and for higher customer retention.